In this episode of the Collective Clicks podcast, host Brandon Bateman interviews Brady Stolzing, the Head of Operations at Bateman Collective. They discuss:

• Brady's background and how he came to work at Bateman Collective
• Determining when to invest in scaling your operations
• Common operations problems businesses face
• Creating effective systems and documentation
• The importance of continual improvement processes like auditing and issue tracking
• The visionary vs integrator roles and how their partnership enables growth
• Key software tools for task management, documentation, CRMs, and more

So if you're tired of keeping your operation together with duct tape, tears, and prayer, then this episode is for you.

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